Client Relations

Do you have a concern? You can do something about it.

Hospital workers looking over form at reception desk.

GBACHC is committed to providing excellent, people-centred care to all of our patients.

If you have feedback or have a concern about the care you or someone else is receiving, we want to know.

We encourage you to share your feedback or concern with your service provider first to get a fast and sustainable outcome. If you are not satisfied or are not able to resolve your concern with your service provider, please contact our Client Relations Department.

How to Provide Feedback or Complaint

Call: 519.238.1556 x 276
Email: clientrelations@gbchc.com
Mail: Box 1269, Grand Bend, ON N0M 1T0

Download our Client Relations Feedback Form.

You can also report a complaint by filling out our form.

Learn more about our Client Relations Policy and Client Relations Handout.

Client Relations