Position Summary

The Medical Office Assistant (MOA) provides reception, clerical and clinical assistance to the Centre’s patients/clients, staff and to the general public. MOAs are subject to the Centre’s confidentiality.


This position reports to the Director of Primary Care Support Services.


  1. Post secondary medical office administration or assistant training or combination of training and experience.
  2. Previous medical office experience and asset.
  3. Excellent oral and written communication and computer skills.
  4. Strong interpersonal skills.


  1. Reception: Preparing for, receiving and processing patients/clients and the public.
  2. Screening patients for Covid-19 and scheduling Covid-19 testing.
  3. Clerical duties: Includes chart and patient demographic management, encountering, third-party and uninsured billing, answering telephone inquiries, and preparing referral letters.
    Receiving, processing and distributing lab results, consult notes and letters.
  4. Triage of telephone and walk-in patients.
  5. Infection control.
  6. Procedures as requested by practitioners such as: venipuncture, drawing-up injections, patient preparation and blood pressures, carrying out procedures such as ECG, spirometry, holter monitor.
  7. Telephoning, faxing and charting renewals of routine medications to pharmacies.
  8. Possible physiotherapy assistant and chiropody duties.
  9. Other tasks as assigned by the Director of Primary Care.

Interested applicants can forward a resume and covering letter in confidence to HR@gbchc.com identifying MOA Application in the subject line on or before 4:30 pm on Friday October 23th, 2020.