Become part of a community that fosters health and wellbeing

With an interdisciplinary workforce of over 50 people working across two sites and in the community, staff at the Grand Bend Area Community Health Centre (GBACHC) contribute a broad range of skills, expertise, compassion, and talent. They are dedicated participants in patient/client care. If our vision, mission and values speak to you, please consider joining the team!

The GBACHC is an equal opportunity employer providing a safe and healthy environment that inspires teamwork, respect for the individual, collaboration, and professional development.

Current Employment Opportunities

Community Navigator - Fulltime 13-month Contract

Position Summary

The Grand Bend Area Community Health Centre (GBACHC) is seeking an experienced Community Navigator (CN) to undertake community development and capacity building initiatives related to Social Prescribing for Better Mental Health. This work will include enhancing the internal social prescribing service as well as expanding this service for external organizations to make referrals specifically related to promoting mental health and preventing mental illness. The CN will also develop and distribute communication materials, identify, and update resources with existing local services and community activities, recruit and train additional volunteer community connectors, and partner with external organizations.

This position is possible through funding by the Public Health Agency of Canada.

Background  

The GBACHC is a non-profit charitable corporation funded through Ontario Health and is governed by a volunteer board of directors. The GBACHC follows a Model of Health and Wellbeing, which includes providing comprehensive primary health care, health promotion and community development. Engaging and understanding individual, family and community needs and opportunities is critical to the development of strategies to build a healthier community. The GBACHC undertook a social prescribing pilot project in 2022.

Social Prescribing for Better Mental Health has the following goals:

  1. Deliver initiatives reaching priority populations whose mental health has been disproportionately affected by the COVID-19 pandemic.
  2. Initiatives will promote mental health, prevent mental illness, and/or build capacity of the organizations and service providers to address new and complex needs emerging from the pandemic.
  3. Through engagement, training, proactive identification, mental health navigation structures, and expansion of local co-created programs, Social Prescribing for Better Mental Health will enhance the capacity of service providers and organizations, as well as patients themselves, to promote mental health and prevent mental illness, particularly with populations that face barriers. Evaluation and sharing of project findings and lessons learned will build evidence for effective interventions for post-pandemic recovery and inform best practices for the whole health system.

Location  

The work will be conducted mainly at the GBACHC’s Hensall, ON location (some work may be conducted at the Grand Bend, ON location.) The region included in the project are the municipalities of Lambton Shores, South Huron, and Bluewater.

Accountability

The CN will report to the GBACHC Health Promotion Co-ordinator and the Alliance for Healthier Communities Social Prescribing for Better Mental Health project group. The successful applicant will work closely with two GBACHC health promoters.

Qualifications

  1. Five or more years of experience in community development, with proven understanding and application of engagement with the community it serves. Previous knowledge of the area and its resources is considered an asset.
  2. Outstanding written, oral, and visual communication skills.
  3. Expertise in community engagement, facilitation, asset mapping, communications, partnership development and event planning.
  4. Ability to work independently and in close collaboration with diverse constituents including individual and group meetings.
  5. Experience in program development, implementation, monitoring and evaluation.
  6. Proficiency in the use of computers and various software applications. Knowledge of PS Suite or other medical software is an asset
  7. Research experience is an asset.

How to Apply

Email the following to HR@gbchc.com quoting Community Navigator Application in the subject line:

  1. Cover Letter
  2. Resume
  3. Relevant sample of prior work
  4. Contact information for three professional references

Please note, only applicants selected for an interview will be contacted.

Equal Employment Opportunity

The GBACHC is an equal opportunity employer. All employment decisions are based on merit, qualifications, and competence. The GBACHC’s employment practices are not influenced or affected by an applicant’s or employee’s race, color, religion, gender, sexual orientation, marital status, national origin, age, disability unrelated to ability to do a job, or any other characteristic protected by law. This policy governs all aspects of employment, promotion, assignment, termination, and other terms, conditions, and privileges of employment.

Registered Practical Nurse - Fulltime Maternity Leave

Position Overview

The Registered Practical Nurse (RPN) provides clinical and system navigation, and Ontario Telehealth Network (OTN) support to the GBACHC’s patients/clients and staff. The RPN also performs clerical duties when necessary.

The RPN is subject to the confidentiality policy and all policies and procedures of the GBACHC. Further, they are responsible to know and uphold the standards of their profession and to be responsible for their actions and the associated consequences.

This position requires an RPN who can work at a fast pace with a positive attitude in a team environment. The dress code and appearance of the RPN shall reflect the desired respect of the position.

Qualifications

  1. Graduate of an approved nursing program.
  2. Current registration in good standing with the Registered Nurses Association of Ontario (RNAO).
  3. Previous experience working in a Community Health Centre (CHC) is preferred.
  4. Demonstrated ability to work effectively in a interprofessional team environment.
  5. Demonstrated commitment to community-based health care and knowledge of community-based resources.
  6. Excellent oral and written communication.
  7. Excellent computer skills and knowledge of electronic medical records.

Responsibilities and Duties

  1. Clinical
    1. Triage telephone and walk-in patients.
    2. Perform infection control and maintain medical equipment.
    3. Maintain medical inventory.
    4. Screen and test infectious patients and associated public health administration.
    5. Maintain consult, preparation, treatment, and procedure rooms.
    6. Monitor and maintain cold chain vaccine control.
    7. Perform and process of procedures as requested by medical providers, including venipuncture, injections, patient preparation, blood pressure measurement, and electrocardiograms.
    8. Provide patient instructions and health education where applicable.
    9. Document patient interventions.
    10. Participate in chart reviews as required.
    11. At a medical provider’s request, inform patients of test results and orders.
    12. Telephone, fax, and chart medication renewals to pharmacies upon verbal or written medical provider approval.
    13. Receive, process, and distribute lab results, consult notes, and letters.
  2. System Navigation & OTN Coordination Support
    1. Support the System Navigator and OTN Coordinator in their daily work by identifying and referring patients with high needs as follows:
      1. Start coordinated care plans (CCPs)
      2. Set up OTN when needed.
    2. Clerical
      1. Chart, encounter, and input patient/client demographics into the EMR.
      2. Process third-party and uninsured billing.
      3. Answer telephone inquiries.
      4. Prepare referral letters.
      5. Receive and process patients/clients and the public at Main Reception.
      6. Other tasks and duties assigned by the Director of Health Support Services.
    3. GBACHC
      1. Promote the GBACHC vision, mission, and goals.
      2. Maintain integrity and empathy in professional practice.
      3. Strive for objectivity in the judgement in matters of confidentiality and conflict of interest.
      4. Maintain a high standard of personal competence through continuing education and an ongoing critical evaluation of professional experience.
      5. Work cooperatively with colleagues, professionals, and the public.
      6. Collaborate, develop, and maintain effective partnerships within the GBACHC.
    4. Other
      1. Comply with and monitor risk related to the Ontario Occupational Health and Safety Act (OHSA).
      2. Adhere to staff safety plans.
      3. Harassment, and Violence Complaint Management:
        1. Ensure a safe working environment for all staff.
        2. Implement health and safety measures according to OSHA.
  • Work to minimize risk for the safety and wellbeing of both staff and patients/clients.
  1. Participate in onboarding and training new medical support team members.
  2. Perform other duties as assigned within the scope of the RPN position and that further the objectives and goals of the GBACHC.
  1. Integrity and Ethics
    1. Deal with others in a straightforward, honest, and respectful manner.
    2. Be accountable for one’s own actions.
    3. Maintain patient/client privacy, confidentiality, and agency.
    4. Maintain privacy and confidentiality about coworkers’ personal information.
  2. Accountability

The RPN position has a clearly defined role and significant independence to make decisions within the scope of the position and is accountable to the Director of Health Support Services.

  1. Establish operational objectives for the Health Support Services department to support the GBACHC’s operational plan.
  2. Collaborate on new initiatives with the Health Support Services team, program and services staff, and the Director of Health Support Services.
  1. Working conditions
    1. Standard office environment with exposure to irritants such as background noise, telephone sounds, equipment noise, and constant interruptions.
    2. Regular use of office equipment requiring coordination and speed.
    3. May involve sitting without choice for moderate time periods.
    4. Ability to work flexible hours to meet the needs of the organization.

Equal Employment Opportunity

The GBACHC is an equal opportunity employer. All employment decisions are based on merit, qualifications, and competence. The GBACHC’s employment practices are not influenced or affected by an applicant’s or employee’s race, color, religion, gender, sexual orientation, marital status, national origin, age, disability unrelated to ability to do a job, or any other characteristic protected by law. This policy governs all aspects of employment, promotion, assignment, termination, and other terms, conditions, and privileges of employment.

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